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A new choice in internet

AboutBrightspeedInternet

Learn who Brightspeed is, where it serves customers, and how to review internet and voice availability for your address.

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Brightspeed service type, speeds and availability vary by address.

Who is Brightspeed?

A telecom company forconnected communities

Brightspeed focuses on making dependable internet and voice service easier to access in the communities it serves.

Its network supports the everyday things households rely on: work, learning, streaming, gaming and staying in touch.

Brightspeed serves homes and businesses across 20 states, mainly throughout the Midwest and Southeast.

Some addresses qualify for fiber service, while other locations may use a different Brightspeed network technology.

Because availability changes by property, the best next step is confirming the exact service address before ordering.

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What Brightspeed is built around

Clear service choices withhelpful support

The current Brightspeed message centers on accessible internet, reliable service and better support for everyday online life.

Accessible internet

Brightspeed aims to make high-quality internet more available in the communities it serves.

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Reliable service

Available Brightspeed internet options are designed to support streaming, work, learning and connected devices.

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Helpful support

Call to review availability, equipment, installation questions and other service details before you order.

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Service area history

From CenturyLink areas toBrightspeed service

Brightspeed now provides internet and voice services in Midwest and Southeast communities that were previously served by CenturyLink.

That history matters because network type, equipment and speed availability can still differ from one address to another.

Brightspeed continues to manage and modernize service across these communities, including fiber expansion where new network construction reaches eligible neighborhoods.

For customers, that means the provider name may have changed while the exact connection type at a particular property can still depend on local network infrastructure.

Address first: serviceability is checked property by property. Network varies: fiber and other wired options are not identical everywhere. Call before ordering: confirm speed, equipment and installation details.
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Before

CenturyLink footprint

Many service areas originally fell under CenturyLink's residential internet and voice network.

Now

Brightspeed service

Brightspeed serves eligible homes and businesses with available internet and voice options.

Next

Fiber expansion

Fiber growth continues in qualifying communities, while address-by-address availability still applies.

Why this matters

Internet access is part ofeveryday life

Brightspeed's public About page frames faster, more reliable internet as a core part of how households now work, learn, stream and communicate.

Work

Video calls, cloud tools and daily remote tasks depend on a steady connection.

Learn

Students and families rely on dependable internet for research, homework and online learning.

Stream

Connected homes use internet for movies, live TV, music and entertainment throughout the day.

Play

Gaming, smart devices and connected hobbies all benefit from stronger, more reliable access.

About Brightspeed FAQ

Common questions about the company

Brightspeed focuses on accessible, inclusive, high-quality internet through copper and fiber networks across the communities it serves.

Brightspeed is headquartered in Charlotte, North Carolina.

No. Brightspeed now serves many areas that were previously part of CenturyLink's internet and phone footprint.

Check your address

See which Brightspeed services fit your home

Call to review internet type, available speeds, voice options and installation details for your location.

Call (888) 928-2714
Call (888) 928-2714